Delivery & Returns

Service and Delivery

All items in stock are despatched within 2 working days of receiving your order using Royal Mail. Standard delivery time is approximately 5 – 10 working days.

A Delivery charge is added to each order. This helps towards post, packaging and insurance.

Post and Packing within the UK

Orders under £40 = £3.95
Orders over £40 = £5.95

Post and Packing within Europe – International Tracked and Signed for

Orders under £40 = £8.95
Orders over £40 = £13.95

Post and Packing Non European – International Tracked and Signed for

Orders under £40 = £10.00
Orders over £40 = £20.00

Returns

If for any reason, you are unhappy with a product purchased from Klaize, you can return the unused item within 7 days for a full refund or replacement. Please keep all packaging materials and return goods as they were sent to you.

Goods returned to us damaged or lost in transit will not be credited.

Please note that the delivery charge on your original order is not refundable.